Legal & Trust Center
Legal documents
Everything governing your use of SemlyPro — our terms, how we handle your data, how we use AI, and how we keep the Service safe. Operated by Semly Pro (eenmanszaak), Netherlands.
Terms & Policies
Terms of Service
The agreement that governs your use of SemlyPro.
Acceptable Use Policy
What you may and may not do with the Service — including our search-engine safety rules.
Data Processing Agreement
Article 28 GDPR terms for customers who process personal data through SemlyPro.
API Terms of Use
Terms for the SemlyPro API, MCP server, webhooks and SDKs.
Refund & Cancellation Policy
Cancellation, refunds and your consumer withdrawal rights.
No Guaranteed Results Disclaimer
Our honest position on SEO outcomes and AI-generated content.
Free Tools Terms
Terms for the free SEO tools on our marketing site.
Privacy & Data
Privacy Policy
How we collect, use, share and protect personal data.
Cookie Policy
The cookies and similar technologies we use, and how to control them.
Sub-processors
The third-party providers that help us run the Service.
India Privacy & Grievance Addendum
Our DPDP Act 2023 notice and Grievance Officer for users in India.
Google API Limited-Use Compliance
How we handle Google Ads, Analytics and Search Console data under Google’s Limited Use rules.
Trust & Safety
Trust & Safety
How we handle AI safety, model providers, and protecting you from harmful output.
AI Transparency Notice
How we use AI, which models power SemlyPro, and our EU AI Act Article 50 approach.
AI System Model Card
Transparency about the SemlyPro AI system, its limitations and safety controls.
Vulnerability Disclosure Policy
How to report a security vulnerability, and our safe-harbour commitment to researchers.
IP & Illegal Content Takedown
Report infringing or illegal content (Digital Services Act Article 16).
Accessibility Statement
Our commitment to accessibility and conformance with WCAG 2.1 AA.
Enterprise & agreements on request
Our Enterprise Master Services Agreement and a countersigned Data Processing Agreement are available to enterprise customers on request. Contact [email protected].
Questions about any of these documents? Email [email protected]. For privacy requests, [email protected]; for security, [email protected]; and for users in India, [email protected].