Accessibility Statement

SemlyPro Location: semlypro.com/accessibility

Published by: Semly Pro, a sole proprietorship (eenmanszaak) established in the Netherlands, registered with the KvK (Dutch Chamber of Commerce) under number 99448351, VAT ID NL005387029B31, registered address Hawaiiweg 41, 1339 NW Almere, Netherlands (trading as “SemlyPro”, “we”, “us”, “our”). SemlyPro is currently owned and operated by its sole proprietor, Surya Pillai. SemlyPro intends to incorporate a private limited company (Semly Pro B.V.); upon incorporation, references to “SemlyPro” in this statement will be read as references to Semly Pro B.V.

Digital-accessibility obligations may arise under the European Accessibility Act (Directive (EU) 2019/882), applicable to in-scope services from 28 June 2025; the UK Equality Act 2010; and, in India, the Rights of Persons with Disabilities Act 2016 and standard IS 17802. However, the EAA exempts microenterprises that provide services — defined as businesses with fewer than 10 employees and an annual turnover or balance-sheet total not exceeding €2 million (Art. 4(5) and Recital 70 of Directive (EU) 2019/882). As a two-person eenmanszaak, SemlyPro is currently very likely an exempt microenterprise for the services it provides. We therefore publish this statement as a voluntary, good-faith commitment to accessibility, not as an admission that the EAA’s service obligations legally bind us today. We will re-assess this position if and when SemlyPro (or Semly Pro B.V. upon incorporation) grows past those thresholds, or where an obligation arises independently under UK or Indian law.

1. Our commitment

SemlyPro is committed to making the Service accessible to as many people as possible, including people with disabilities. As a good-faith standard, we aim to align with the following:

• European Accessibility Act (EAA) — Directive (EU) 2019/882, as transposed in the Netherlands, insofar as it applies to us.
• EN 301 549 — the harmonised European standard for accessibility of ICT products and services. We currently work to EN 301 549 V3.2.1, which references WCAG 2.1 Level AA. We monitor the forthcoming EN 301 549 v4.x (a draft v4.1.0 was released for public review in November 2025, and a harmonised version incorporating WCAG 2.2 AA is expected to be referenced in the Official Journal of the EU during 2026) and will adopt WCAG 2.2 / the updated EN 301 549 as they become the applicable baseline.
• Web Content Accessibility Guidelines (WCAG) 2.1 Level AA — the technical baseline underlying EN 301 549 V3.2.1, and our current working target.
• India — Rights of Persons with Disabilities Act 2016 (RPwD Act) and the Rights of Persons with Disabilities Rules 2017, together with the Bureau of Indian Standards’ accessibility standard IS 17802, which is aligned to WCAG 2.1 / EN 301 549. We apply the same conformance target (WCAG 2.1 AA) to Indian users as to EU and UK users.

We treat WCAG 2.1 Level AA as one consistent conformance target across the EU, the UK and India, subject to the exceptions and known gaps disclosed in sections 3 and 4.

2. Scope of this statement

This statement covers the following consumer-facing products and services provided by SemlyPro:

• The public marketing site at semlypro.com and semlypro.nl (including any free SEO/AI tools published there).
• The customer-facing web application at app.semlypro.com.
• The mobile-responsive layouts of the above.
• The published documentation at semlypro.com/docs.

Out of scope — developer and technical integration surfaces. SemlyPro’s product also includes developer- and machine-facing interfaces — the write-capable MCP server, the REST/GraphQL API, webhooks and SDKs, and any browser extensions or plugins. These are business-to-business technical integration tools intended for developers rather than for consumer end-use, and they are outside the scope of this statement. Where a consumer interacts with SemlyPro through transactional emails (for example, account, billing or security notifications), we aim to follow accessible-email practices.

Third-party services. This statement does not cover third-party services integrated with SemlyPro (each provider maintains its own accessibility statement).

Customer-published Content. It does not cover user-generated Content published by our customers to their own destinations (websites, CMSs, channels), which is the customer’s responsibility as publisher. Because SemlyPro’s tools can generate draft Content, this allocation is backed by the corresponding responsibility-allocation provisions in our Terms of Service and Acceptable Use Policy (see semlypro.com/terms and semlypro.com/acceptable-use), which make the customer, as publisher, responsible for the accessibility of Content it reviews, edits and publishes.

3. Conformance status

As of the date of this statement, we assess SemlyPro against WCAG 2.1 AA and report the following.

“Partially compliant” means that some parts of the content are not yet fully accessible. Where a component is partially compliant, we are working to remediate the gaps documented in section 4.

4. Known accessibility gaps and remediation plan

We disclose below the accessibility gaps we are aware of and are working to address.

We update this list as we identify and remediate issues.

5. Accessibility features we aim to support

We aim to provide the following, across our supported consumer-facing interfaces and subject to the known gaps disclosed in section 4 (this is a description of the features we work towards, not an unqualified warranty that every element already meets them):

• Keyboard navigation across the web application.
• Semantic HTML with ARIA landmarks.
• Alternative text on interface images (we aim for full coverage; see section 4 for any known exceptions).
• Text resize up to 200% without loss of function.
• Support for user-agent zoom.
• Colour contrast targeting WCAG 2.1 AA (with the exceptions noted in section 4).
• Consistent navigation and focus order.
• Error messages designed to be announced to assistive technology.

Where a feature above is not yet fully implemented on a given surface, the gap is (or will be) recorded in section 4.

6. Assistive-technology compatibility

We test SemlyPro with the following combinations, at a minimum, once per release cycle:

• Screen readers: NVDA on Firefox and Edge (Windows); VoiceOver on Safari and Chrome (macOS, iOS); TalkBack on Chrome (Android).
• Keyboard-only navigation: on all supported browsers.
• Voice control: Dragon NaturallySpeaking (Windows); Voice Control (macOS).

Reported issues on other combinations are still investigated; we cannot guarantee full compatibility on every possible combination.

7. How to report accessibility issues

If you encounter an accessibility barrier using SemlyPro, please contact us:

• Email: anil@semlypro.com
• Postal address: Semly Pro (eenmanszaak), Hawaiiweg 41, 1339 NW Almere, Netherlands

We aim to respond to accessibility reports within five (5) business days and to remediate within a reasonable time based on the severity and complexity of the issue. These are good-faith aims, not contractual guarantees (see section 11).

8. Enforcement and escalation

If we do not respond to your accessibility report within a reasonable time, or if you are dissatisfied with our response, you may escalate as follows, depending on where you are.

Netherlands / EU. In the Netherlands, supervision of the EAA accessibility requirements is shared among several regulators; for e-commerce and electronic-communication services, the competent authority is the Autoriteit Consument & Markt (ACM) — the Netherlands Authority for Consumers and Markets. You may lodge a complaint with the ACM or the relevant enforcement authority under the Dutch implementation of Directive (EU) 2019/882. If you are an EU consumer outside the Netherlands, the EAA is transposed and enforced per Member State, and you may also contact the designated national accessibility enforcement authority in your own EU Member State under that country’s implementation of Directive (EU) 2019/882.

United Kingdom. The EAA does not apply in the UK. Accessibility obligations towards UK users arise principally under the Equality Act 2010 (including the duty to make reasonable adjustments for disabled people in the provision of services). The Equality and Human Rights Commission (EHRC) provides guidance and can take enforcement action, and individuals may bring a claim in the county court (or, in Scotland, the sheriff court). We do not suggest that a public-sector regulator applies: the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018 and their monitoring (by the Cabinet Office / GDS) apply to public-sector bodies only, not to a private-sector service such as SemlyPro.

India. Digital-accessibility obligations towards Indian users arise under the Rights of Persons with Disabilities Act 2016 (in particular ss. 40–46), the Rights of Persons with Disabilities Rules 2017, and standard IS 17802 (aligned to WCAG 2.1 / EN 301 549). The Supreme Court of India, in Rajive Raturi v. Union of India (2024), directed the Government to frame mandatory digital-accessibility rules, strengthening the enforceability of these standards. If you are an Indian user and are not satisfied with our response, you may raise a grievance with us at anil@semlypro.com and, if unresolved, escalate to the Chief Commissioner for Persons with Disabilities (central) or the relevant State Commissioner for Persons with Disabilities in your State.

9. Preparation and monitoring

This statement was prepared based on:

• Internal self-assessment by SemlyPro’s product team.
• Ongoing testing using automated tools (axe, WAVE) together with manual testing.

We review this statement at least annually and whenever a material change to the Service could affect accessibility, and we re-date it on every material revision.

10. Feedback and suggestions

We welcome feedback on the accessibility of SemlyPro. Suggestions for improvement can be sent to anil@semlypro.com.

11. Status of this statement (no additional warranty)

This Accessibility Statement describes SemlyPro’s current accessibility status and good-faith aims as at its effective date. It is provided for information and transparency. Except to the extent required by applicable mandatory law:

• It does not create a contractual warranty, guarantee, or any legal rights or remedies beyond those already available to you under applicable mandatory law (including EU, UK and Indian consumer-protection and disability-rights law).
• The remediation targets and response times stated here are good-faith aims, not binding commitments, and may change as we re-prioritise based on severity, feasibility and available resources.
• This statement is subject to SemlyPro’s Terms of Service (semlypro.com/terms), including its limitation-of-liability provisions.

Nothing in this statement limits or excludes your mandatory statutory rights as a consumer or as a person with a disability under EU/Dutch, UK or Indian law, and nothing here is intended to operate as an unfair term.

Last updated 13 July 2026 · Operated by Semly Pro (eenmanszaak), KvK 99448351, Hawaiiweg 41, 1339 NW Almere, Netherlands · Questions about this document: anil@semlypro.com